About Our Company

Contact Headquarters provides the highest quality customer service, specializing in approachable and attentive support.

The staff at Contact Headquarters know how to help you with all of your needs regarding your website subscriptions. Our team is well-trained and dedicated to assisting you.

We understand that everyone has busy schedules, and that sometimes troubleshooting though call centres can be a nightmare. We also understand how to solve issues efficiently, making it a painless, enjoyable experience for our callers. In other words, we strive to maintain an exceptional track record and stay one step ahead of the rest. Not only do we offer a toll-free help line, we also offer support service through [email protected] and online Live Chat, all of which are monitored closely by our fantastic representatives 24/7.

Connect Through Live Chat

24/7 Assistance

We know customer service is needed at all times of the day, any day of the week. Our service operators are available 24 hours a day, 7 days a week to help you through all your issues.

Knowledge is the Key!

Our team takes customer service seriously and have been trained to handle all your needs as they come up. Trained carefully and eager to provide support, we know the importance of an active support system.

Refund System

If within the first month of your service you are unhappy with the customer support we offer, you can be refunded to the credit card made to make your initial purchase. Guaranteed!

How to Contact Us

Frequent Questions

Can I cancel a membership if I don’t want the service anymore?

Absolutely. If you want to cancel your membership with us you can email us at [email protected], call us at +44-808-501-5169 +1-833-649-0057, or speak to us via Live Chat.

I only wanted a trial membership so why am I being charged still?

All memberships transfer from trial memberships to monthly memberships automatically, unless they are cancelled within the trial period. Additionally, some credit card companies and banking institutions post a preauthorized payment for trial memberships. This preauthorized payment, will “clear” if you cancel within the listed time frame. If you have any additional questions or concerns, contact financial institution directly.

I forgot my login information, can someone help?

Our customer service representatives can help you retrieve your username or password information by calling them directly at +44-808-501-5169 +1-833-649-0057 or by using the email form on the home page.

I know my password but it’s not working. Why?

All of our passwords and usernames are case sensitive and must be entered exactly the way they were at the time of registration. Please check to make sure you have not enabled caps lock by accident and that you have entered your information accurately. Sometimes your computers internet files are interfering with your login attempts. By accessing your browser history through the Tools section of your browser, you can delete things such as Temporary Internet Files, browsing history and cookies. Doing so may make the login process work smoothly. If you accessed the login portal from a third party link, your login may be interfered. To remedy this, please close our of this browser completely, refresh, and enter the login portal address directly into the address bar. Try logging in through this method.

Can I stop from being on a monthly plan?

All of our plans are monthly unless otherwise cancelled, either through email or by speaking to one of our representatives [email protected], call us at +44-808-501-5169 +1-833-649-0057, or via Live Chat.

Videos won’t work for me. Why is this happening?

The number one reason videos won’t play for our users is because of slow internet connections speeds. We recommend a DSL or cable connection in order to keep videos from loading slowly or taking too long to buffer. If instead of videos you only see a blank screen or a black box, this could be because your computer software needs to be updated. Programs like Java and Flash Player should be fully updated in order to avoid interruption with video streaming.

What is the purpose of the Contact Headquarters?

Contact Headquarters is open 24/7 to assist you with all of your customer service needs. We can help you with issues relating to billing, technical support and answering questions about cancelling memberships.